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Post by hanziboy on Nov 27, 2010 9:28:15 GMT 1
just got this message from 500 servers... Just to let you know..
This is to notify you of a scheduled maintenance window between the hours of 04:30 - 05:30 GMT on Saturday, 27th November.
During the above period, we will be upgrading our primary router in Telehouse North with a new WS-X6724-SFP line card, as well as removing an old legacy line card. As such, the router will require a reboot which will impact connectivity for approximately 10 - 20mins during the scheduled maintenance window.
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Post by hanziboy on Dec 2, 2010 17:03:35 GMT 1
500servers update
After the downtime suffered a couple of days ago there appear to be further problems being reported form the macine using the ip: 81.19.209.208
In order to correct these issues we will need to take the machine offline in order to run some hardware and software testing tools through MS-Dos. and perform several software updates.
We will be taking the machine offline at approximately 16:30 GMT and expect the maintainence to complete and be back online for approximately 17:45 - 18:00 GMT.
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Post by hanziboy on Dec 7, 2010 1:57:42 GMT 1
Hello,
As you are likely aware there have been alot of problems recently relating to the machine with the ip: 81.19.209.208,
There are still recurring instabilities on this system causing problems for many users. In order to fix this issue we are going to have to take the server offline and perform an O/S Reinstallation.
this means we will be taking a full backup of your server files and then reinstalling them after an O/S reinstall.
There will be some downtime whilst this is happening and the control panel will be unavailable.
When is this happening?
The maintainence will begin at 23:00 GMT on 06/12/2010 and will last for approximately 4 hours.
NOTE: This issue will only affect users with servers on our machine with the ip: 81.19.209.208 (Listed on CP as "UK Server 2").
Sorry for the inconvenience this will cause.
Regards, Dean, 500 Servers
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Post by hanziboy on Dec 7, 2010 17:07:54 GMT 1
EXTRA :
This maintainence has unfortunately over-run due to a CPU Error. The Maintainence is now expected to finish at approximately 1PM GMT.
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Post by hanziboy on Dec 7, 2010 19:25:46 GMT 1
Just got message that the server is back online... And it is .. Have fun !!!
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Post by hanziboy on Dec 10, 2010 13:33:21 GMT 1
I'm sorry to inform you all that the server is down ... again..
Put in another ticket to 500servers and also asked them if they can tell us when the stability will return ..
I hope it will be online so, so we can practice for the last race.
Hope to cya all on track soon !
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Post by hanziboy on Dec 10, 2010 14:03:32 GMT 1
new answer I've got.. We can't say they aren't dooing everything they possibly can. I hope that the effort will have results to.
Hello,
The issues on the 81.19.209.208 server are still apparent and stability to this machine does not appear to have been restored even after my previous efforts,
I have decided to order a new machine to replace it.
I have ordered the machine directly through the Data Center and they are working to provision the server within 24 hours, As soon as it is available i will move all servers from the .208 machine over.
Sorry for the inconvenience still being caused on this. A further message will be sent when the new machine is ready.
Regards, Dean
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Post by hanziboy on Dec 11, 2010 10:46:26 GMT 1
And online again.. Hope it stays online this time .. Have fun !
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